FAQ

1. why do you open & close orders?

All items are shipped from Korea so we take orders and place them at once to save on shipping and handling. 

Group shopping is a popular method in Korea called gong-gu.

2. how does group shopping from Korea work?

We place orders together as a group in Korea, the vendor then fulfills each order for UNNISHOP customers only. Everything we sell is made-to-order and never mass produced. All designs are unique from Korea. 

3.  how long does shipping take?

Shipping takes about 2-3 weeks but can be sooner or later depending on availability. Please note that the items are coming from Korea so do not place an order if you need the item right away.

4. how does sizing work?

Most of our clothing is one size only unless otherwise noted. Most styles fit size 2-8 comfortably. Please refer to description for exact measurements. We recommend making sure you're comfortable with Korean sizing before placing order. We apologize about the lack of plus sizing options, we are working on this. 

5. do you accept returns & exchanges?

Due to the nature of each item coming from Korea, there are no returns or exchanges unless the item is defective or there is a mistake. We make sure to avoid this by checking each item carefully before shipping out.

We do our best to accommodate size exchanges as possible, but buyer pays for shipping both ways.